Last updated: August 1, 2026
This Privacy Policy explains how Furvia collects, uses, discloses, and protects personal information when you visit furvia.shop, purchase a product, contact us, or otherwise use our services. Our store is powered by Shopify.
Information we collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping addresses, order details, payment and transaction information, customer-support communications, device and browser information, IP address, cookie identifiers, and information about how you use the store.
Payment-card information is processed by Shopify and applicable payment providers. Furvia does not receive or store complete payment-card numbers.
How we use information
- Process payments, fulfill and deliver orders, and provide tracking.
- Provide customer support, returns, replacements, and refunds.
- Operate, secure, troubleshoot, and improve the store.
- Detect fraud, abuse, security incidents, and unlawful activity.
- Send transactional messages about orders or accounts.
- Send marketing communications where permitted; you can unsubscribe from promotional email at any time.
- Measure advertising and store performance and personalize content where permitted.
- Comply with legal obligations and enforce our terms and policies.
How information is collected
We collect information directly from you, automatically through cookies and similar technologies, and from service providers and partners that help operate the store.
How we disclose information
We may disclose personal information to Shopify; payment processors; fraud-prevention providers; fulfillment, warehousing, and shipping partners; customer-support and communications providers; analytics and advertising partners; professional advisers; and government or legal authorities when required. These providers receive information only as needed for their services or as otherwise permitted by law.
We do not sell personal information for money. Certain disclosures for cross-context behavioral or targeted advertising may be treated as a “sale” or “sharing” under some U.S. state privacy laws. Eligible visitors can use our Your Privacy Choices page to submit an opt-out request.
Cookies and similar technologies
Shopify and our service providers use cookies, pixels, and similar technologies to keep the store functioning, remember preferences, understand store usage, prevent fraud, and support advertising. Browser controls can limit cookies, but disabling necessary cookies may affect store functionality.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information, and to opt out of certain targeted advertising, sale, or sharing. You may also withdraw consent where processing relies on consent. To make a request, email support@furvia.shop. We may verify your identity before completing a request and may retain information where permitted or required by law.
Data retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, prevent fraud, resolve disputes, and meet legal obligations. Retention periods vary by the type of information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us to request deletion.
International processing
Shopify and other service providers may process information in countries other than the country where you live. Where required, recognized transfer safeguards are used.
Third-party links
The store may link to third-party websites or services. Their privacy practices are governed by their own notices, and Furvia is not responsible for those practices.
Changes to this policy
We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted here with a new “Last updated” date.
Contact
Privacy questions or requests: support@furvia.shop.